Slot Madness Casino Review - A Detailed and Honest Review
With a name like Slot Madness, I figured I had to be walking into a review with an online casino just packed to the brim with slot machines. However, I wasn't sure if the casino would have anything more than slots. After getting into the site, I quickly discovered that they have more to offer than just slot machines. I was excited to check this site out based on some rumblings that I've heard about it recently. However, I'll reserve my judgment until the end to see if this site is worth people playing on.
In my in-depth review, I'm going to give you the full scoop on everything that you may want to know. As you read through the sections below, I'll give you details on their casino, bonuses, customer service, and so much more. Along the way, besides reporting the facts to you, I'll also offer you my insight and opinions about each of these critical areas of their business.
Before I go any further, it's worth bringing your attention to one thing. So that I can remain independent, I've not received a single penny from Slot Madness to write this review. Thanks to this fact, I'm free to tell it to you exactly like it is. In the sections below, you'll see that I will notate things that I like about their operation along with things that I think could use some improvement. What you'll get here is an honest review thanks to my independence to speak freely.
At a high level, there's a lot to like about Slot Madness, such as the quality of their games. However, those highs are offset by some extremely low points. Most notably, the site doesn't have any form of mobile compatibility, and the casino doesn't provide any live dealer gaming options. While many folks might not care about those two critical issues, a good majority of the population will. Because of this, I've rated the site a 3.5 out of 5.0.
When you're ready to get things going using real money on Slot Madness, you should find it relatively straightforward to move your money on and off of their casino. In total, there are four different banking methods available to make deposits or withdrawals on their site. What's nice about their list of options is that they include several big-name options that should be workable for the majority of players considering Slot Madness.
If you're considering Slot Madness, make sure to check out their list of bonus offers. As you'll see in the dedicated section below, you'll have the chance to earn up to $4,000 of bonus cash with a $1,000 initial deposit on their site. Besides this excellent welcome bonus, Slot Madness also has other reload and VIP member-specific offers that you should consider. All in all, you'll have the ability to earn lots of bonus funds on Slot Madness. My only suggestion for them is to continue to expand their bonus offerings.
Another area that Slot Madness excels in is their customer service department. On every occasion that I interacted with their team, I received quality service and helpful answers. Based on my experiences with their site, I know that you'll be in good hands.
My two favorite things about their customer service are the round-the-clock availability and the available options. Luckily, Slot Madness supports their clients 24/7, making it simple to reach them anytime. Along with that, they also offer clients three methods to them, which allows clients the ability to select the one that's most convenient for them.
The developers behind Slot Madness have done a magnificent job building a very stellar user interface. Because of this, moving around the website and finding what I was looking for was always very intuitive. Compared to other online casinos, the user interface at Slot Madness is as good as some of the other top online casinos out there.
One of the biggest things that I hated to see about Slot Madness is that their website isn't mobile-friendly. Due to this, no one can use their smartphone or tablet to play on their casino. This is a massive drawback, as more people are using mobile devices to play online casino games than ever before. At this point, it's rare that I come across an online casino that doesn't at least have some games available on a mobile platform.
Unfortunately, this means that many folks won't consider Slot Madness. Since you're only able to play on their casino using a laptop or desktop computer, it's much less convenient than being able just to whip out your smartphone. I'd highly suggest that Slot Madness sort out their mobile compatibility as soon as possible so that they can better position themselves among the rest of their online casino competition.
The Basics About Slot Madness Online Casno
Having been founded in 2009, Slot Madness has been around for a reasonable amount of time. With nearly a decade of experience, they've got more time under their belt than the majority of other online casinos out there. Unfortunately, I couldn't locate a ton of information related to the management team behind Slot Madness. However, based upon what I've seen, it's pretty clear that this site has been established by folks that have some in-depth experience with online gaming due to the overall quality of many things on their website.
One of the best things about Slot Madness is that they accept players from the United States. While they also allow players from other parts of the world, they do have a pretty long list of countries that can't play on their site. You can check out the full list of restricted countries below.
- Bosnia and Herzegovina
- Bulgaria Burundi
- Costa Rica
- Czech Republic
- French Guiana
- Sierra Leone
- South Korea
- Sri Lanka
- Turks and Caicos Islands
- United Kingdom
My first impression of the casino itself was that it was very vibrant. The page is loaded with bright hues of yellow and orange that are accompanied by familiar slot images such as fruit and bars. The dynamic page felt very welcoming, and it had me excited about checking out their casino more. Compared to many other online casinos, their website definitely drew me in.
Once I logged in for the first time, I was impressed with their user interface. Thanks to their sleek user interface design, I was able to navigate their website like a pro from the first login. Their site menus and organized layout made it a breeze to move about the website and find what I was searching for.
In the Slot Madness online casino, you'll locate a total of 58 different games that you can select from. Based on what I usually find at other online casinos, this total game count is low. In many cases, I come across casinos that have hundreds of games available.
Of the 58 total games, the mix is very highly skewed towards slot machines. Slots make up 49 of the 58 games, which means that Slot Madness is exceptionally light in their table game and video poker sections. Respectively, you'll find six and three versions of those types of casino games. In the future, it would be great to see them balance out the mix of games a bit more.
One thing worth pointing out is that the variety of games varies a bit between which platform you're using. To see all of their games, you'll need to download the casino software from their website. If you'd rather play instantly on their website, that's also an option. From what I could see, the instant play version of the casino had the majority of the games found on their download version.
While testing out a variety of their casino games, I took note of the fact that both the audio and video quality of the games was excellent. Much of this is due to their selection of the gaming software provider, which I'll discuss more directly below. When comparing the quality of the audio and video quality on Slot Madness to other online casinos, it's right up there with some of the best in the online casino industry.
One of the highlights of Slot Madness is their software provider. What's nice here is that they decided to work solely with RealTime Gaming. For those of you that are not familiar with that name, RealTime Gaming is one of the top producers of quality online casino games. After seeing this detail, I was even more excited to check out the rest of the casino since I'm a big fan of RTG games.
With a name like Slot Madness, one would think that the website would be packed with slot games, right? Well, slot machines make up the lion's share of the games that you'll find on their website. However, there just wasn't as many overall as I was expecting. In total, I located 49 different slot machines, which is way lower than most online casinos.
Even with a slightly lower count of machines than I would have liked to have seen, I pressed on to check out the variety of slot games offered. I was pleased to see that they have an excellent selection of games across many different versions of slot types. Slot Madness provides classic, progressive, and bonus-round slot machines.
Speaking of progressive slots, it was awesome to see that they had some of these in their mix. Unfortunately, many online casinos make the mistake of not having any progressive slots in their mix. When checking these out, I found a total of seven different progressive machines on their site. At the time of my review, the most substantial progressive jackpot in the mix was over $87,000 on the game Private Eye. This is a decent-sized progressive jackpot, but many other online casinos have much higher jackpots. Ideally, Slot Madness should step up and bring in some more significant jackpots in the future.
Another great thing about their slots lineup is that you can play the games for free. If you're unsure if Slot Madness is the right place for you to call your online casino home, this can be an excellent way to test the waters without having to risk real money. Unfortunately, you can't play the games until you sign up for an account. However, signing up only takes a matter of moments and is very easy. Once your account is established, just click on the "Just for Fun" option when choosing the game that you'd like to play.
Based on my investigation, the majority of the slot games on Slot Madness had generic names such as Silk Caravan and Crystal Ball. I could only locate a single name-brand game in their entire lineup. That game was their "The Three Stooges" offering. Ideally, I'd like to see them expand their name-brand game offerings in the future as those games tend to provide better video, sound, and gaming experiences to their clients. However, it's worth mentioning that the generic slot games that they do offer are still solid thanks to their use of RealTime Gaming software.
I've gone ahead and listed out the top 40 slot machines from Slot Madness. This will allow you to see if any of your favorite slot games are available on their platform. Don't forget that you can check out the full lineup on their website if you don't find what you're searching for here.
- Cinco De Mayo
- Elf 8s
- Haunted Hotel
- Iron Duke
- African Skies
- Sword of Samurai
- Red Riding Hood
- Duel in the Deep
- Head Hunter
- Carnival Cash
- Batter Up
- Alaskan Sun
- Crystal Ball
- Persian Queen
- The Heat is On
- Win Big
- The Champ
- Silk Caravan
- Magic Show
- Greek Goddess
- Fire Wind and Water
- Eye of Egypt
- Cool Pool
- Catch of the Day
- Moby Duck
- Enchanted Beauty
- Mammoth Wins
- Cashed Up
- Birdy Bucks
- Bank Bandit
- Private Eye
- The Duck Ages
- Monster Millions
- And many more!
For those of you interested in video poker, you're probably going to be mixed about what Slot Madness has to offer you. While they do provide some video poker games, the total count of games is tiny. In total, there were just three versions of video poker available at the time of my review. This is a drop in the bucket compared to most of the online casinos that I've reviewed in the past. Slot Madness should really consider expanding their video poker selection as soon as possible to make it more attractive to clients. You can see the short lineup of video poker games currently available directly below.
- Joker Poker
- Jacks or Better
- Deuces Wild
If you're searching for something other than video poker or slot machines, Slot Madness also has some casino table games in their lineup. In total, they offered six different table games at the time of my in-depth review. Compared to most other online casinos, this selection of just six games is much smaller than what I'm used to seeing. I'd like to see them add in some more table games as soon as possible. Notably missing from their table games is any form of roulette. Below, I've gone ahead and listed the current table games that are available on Slot Madness.
- Vegas Three Card Rummy
- Tri Card Poker
- Texas Hold'Em Bonus
- Let'Em Ride
It's important to note that table games on Slot Madness are only available on their download version of the casino. Unfortunately, none of them can be played from their instant play casino on the website. This is disappointing to me, and I'd like to see them move at least some of their casino games onto their instant play website. Hopefully, they will make this update sooner rather than later.
Outside of the game types covered above, I only located one other specialty game. While they don't offer any bingo options, Slot Madness does have a single version of keno available on their casino. They should add in more specialty games in the future to give their clients more gaming options.
There is one huge drawback for me when it comes to Slot Madness' online casino. They don't provide a single version of live dealer casino games. Personally, this is my absolute favorite way to gamble on casino games, and I'm not alone. Currently, the live dealer casino format is one of the biggest things in the gambling industry. Ideally, Slot Madness should aim to get some live dealer games into their lineup sooner rather than later since so many other online casinos are already offering them at this time.
When considering the overall casino, I'm pretty happy with it. As I mentioned above, my most significant hang-up is the fact that there is no live dealer casino. Along with that, I'd like to see a much more extensive selection of all casino games. However, the games they do have are excellent, and Slot Madness has compiled an excellent online casino that will suffice for folks that don't mind the smaller selection of games and lack of live dealer options.
The next area that I investigated was the banking options found on Slot Madness. I always check this out since it helps readers determine if they can quickly move their funds onto and off of a casino. Below, I've listed out the deposit and withdrawal methods available on Slot Madness at the time of my review, along with details relating to the minimum and maximums for each.
Minimum Deposit: $30
Maximum Deposit: $1000
Minimum Deposit: $30
Maximum Deposit: $1000
Minimum Deposit: $30
Maximum Deposit: $1000
Minimum Deposit: $30
Maximum Deposit: $1000
Minimum Deposit: $100
Maximum Deposit: $2500
Minimum Deposit: $100
Maximum Deposit: $2500
Minimum Deposit: $100
Maximum Deposit: $2500
Minimum Deposit: $100
Maximum Deposit: $2500
The banking options on Slot Madness look pretty standard compared to what I usually see from other online casinos. With four different options for deposits and withdrawals, clients have a number of options to select from. I'd suggest that Slot Madness continues to add more banking methods in the future to help provide their clients even more flexibility to move funds around.
Before you decide if Slot Madness is the best online casino home for you, be sure to consider their bonus promotions. Like so many other online casinos, they've got some serious offers that give you the ability to earn some substantial bonus funds. Here, I've listed the details on all of the promotional offers that I located on their platform at the time of my complete site review.
Full Casino Welcome Bonus
If you're not a current client of Slot Madness, you can score some mega bucks by signing up and using their welcome bonus. With this offer, you can earn upwards of $4,000 in bonus cash! The great thing about this particular bonus is that you can use the bonus funds on their entire lineup of games! I really like that it's not restricted like so many online casino bonuses tend to be.
Here's how the bonus works: Slot Madness will match your initial deposit with a 4 to 1 ratio up to a $1,000 deposit. That means that if you deposit $1,000, they'll give you $4,000 of bonus funds for your betting account! Using this promotion is an excellent way for you to have funds to test drive all of the different areas of their casino since it's basically free money.
I noticed a couple of things in the terms and conditions that I wanted to be sure to point out before moving on to the next bonus. First, the minimum deposit that qualifies for this bonus is $30. Secondly, this offer is only available to new clients of the site. Finally, the bonus funds from this promotion carry a rollover requirement of 80x for table games and video poker and 30x for everything else. If you'd like to claim this offer from Slot Madness, just use coupon code "WELCOME" when you make your opening deposit on their website.
Progressive Slots Welcome Bonus
For those of you that are a fan of progressive slots, then you should consider taking advantage of their progressive slots welcome bonus. With this offer, they'll give you a 100% deposit match on your initial deposit. Unlike the previous bonus where the funds could be used for all games, the bonus cash from this one is only suitable for use on their progressive slot machines.
Here, the maximum deposit that you can make to qualify is $1,000. If you decide to deposit that much, you'll get a bonus from them in the amount of $1,000 that you can use to play all of their progressive slot machines. As with the other bonus above, this offer also requires a minimum deposit amount of $30. One last thing to note is that any bonus cash that you receive through this offer will be subject to a 30x rollover requirement. To claim this promotion, just remember to use coupon code "PROGRESSIVE100" when you make your initial site deposit.
Most Games Reload Bonus
If you tap out most of your funds on the Slot Madness website, then you should consider checking out one of their great reload promotions. The first one that I'll cover here is their offer that's good for nearly of the all games in their online casino. The only exception to games that you can use the bonus funds for is their progressive slot machines. If you decide to claim this promotion, there are no limits to where you can spend this bonus cash.
Thanks to this offer, you can earn a 125% reload deposit match. That means that Slot Madness will match every dollar you deposit with an additional $1.25. One of my favorite things about this offer is that there is no maximum cash-out amount or playthrough requirements tied to this deal. That means that you'll have lots of freedom on how you can use these funds. While the match isn't the biggest one in the world, it comes with some very loose strings attached. To claim this offer, just use the coupon code "MAD125" when making your reload deposit.
All Games Reload Bonus
Understandably, some of you are going to seek a reload bonus that has funds that can be used on progressive slots. If that's you, then you'll want to review their all games reload bonus. With this offer from Slot Madness, you can earn a 100% reload deposit match. Luckily, the funds from this offer are good on every single game available in their online casino. And with a dollar for dollar match, you'll have plenty of bonus funds to use on the games of your choice.
In the fine print of this offer, I noticed a couple of things. First, you'll have to reload with at least $30 for this coupon code to work. Secondly, something refreshing about this offer it that it doesn't have any wager or max cash-out requirements. If this is the promotional offer for you, don't forget to use the coupon code "MAD100" when you make your reload deposit.
Slots and Keno Reload Bonus
Another reload bonus option from Slot Madness is their one specific to slot games and keno. While you won't be able to use these funds for their table games, it is good for the vast majority of the casino games offered on their website. What's fantastic about this promotion is that the match is 160%!
To qualify for this offer, you'll need to deposit at least $30. This particular deal doesn't have any playthrough or cash-out limits, which gives you tons of flexibility. You can utilize coupon code "MAD160" to claim this offer when you make your account reload deposit.
As is typical with most other online casinos, Slot Madness has a VIP program for some of their top clients. The name of this program is MAD VIP, and it's similar to what I'm used to seeing from other online VIP programs. Essentially, as you play more on their casino platform, you'll work your way up their tiers.
In total, there are five different tiers within their MAD VIP program. You'll pick up more great benefits as you climb their tiered statuses. Some of the coolest perks that I saw in their VIP program were casino balance insurance, exotic gifts, and even trips. Be sure to check out their VIP club page to view all of the details on their VIP program.
MAD VIP Members Only Slots and Keno Reload Bonus
If you're a member of the MAD VIP club, then you can receive even more bonus match on a couple of different promotions. It's very nice to see that Slot Madness is giving their VIP members some excellent perks through additional reload match.
The first one of these VIP-only offers is their keno and slots version. Here, they'll match your reload deposit at 250%! My favorite part of this particular one is that there is no playthrough or cash-out limits on the bonus funds.
Any bonus cash from this offer can be used on any of the slot games or keno games on the website. Luckily, that even includes their progressive slot machines! To claim this particular offer from Slot Madness, just deposit at least $50 and make sure to use the coupon code "MADVIP250."
MAD VIP Members Only Most Games Reload Bonus
For those MAD VIP members that also want to use bonus funds on table games, they've got an option for you, too! With this bonus, you'll get a match of 180% on your reload deposit. The bonus cash from this deal can then be used to play all games on their online casino except the progressive slot machines. If this deal is one that you'd like to use, you can use the coupon code "MADVIP180" when making your reload deposit on their website.
As I've covered the bonus offers above, I've done my best to bring your attention to any of the pertinent details that I found in the fine print. To help you make sure that you fully understand what all is involved in these offers, I'd suggest that you read the terms and conditions yourself so that you don't miss anything significant.
I'm pretty happy overall with the bonuses that Slot Madness brings to the table. From what I can see, they've created a good mix of welcome bonuses along with reload bonuses and special deals just for their VIP clients. My only suggestion for them would be to add in even more bonus options in the future so that their clients have even more opportunities to score bonus cash.
As I mentioned at the start of this review, Slot Madness doesn't offer a mobile-friendly version of their website. When I tried to access their site using my smartphone, I received a message letting me know that it wasn't available, and it ended up pointing me to a sister casino that did offer mobile compatibility.
I review tons of online casinos on a regular basis, and this is the first one in a long time that didn't have at least some form of mobile compatibility. While not all online casinos offer their full gaming lineup on their mobile platform, they at least provide something to clients looking to play using their mobile devices. If Slot Madness only focuses on one thing from my review, this should be it. In my opinion, they need to get a mobile-friendly website up and running as fast as possible so that they can be more competitive with the other online casinos out there.
Last, but not least, I dived into the customer service that Slot Madness provides. I never wrap up a complete review of an online casino without digging into this crucial part of the business. To me, it's super important that a company provides their clients with excellent customer service. While I hope that you'll never need it, it's critical that you know you're going to be taken care of if the need ever arises.
The first thing that jumped out at me relating to the customer service on Slot Madness is that they offer their clients support 24/7. I was super excited to see this because it's uncommon to find online casinos providing support around the clock. By providing this level of service, Slot Madness definitely helps themselves stand out from the majority of their competition. It's always great to know that a representative will be there to assist regardless of what day or hour it is.
Next up, I quickly noticed that Slot Madness also offers three different ways for clients to reach their customer service team. This is another strong selling point, as it gives their clients choices on how they'd like to them for support. The methods available at the time of my review were telephone, email, and live chat. I really like this combination of options, and I consider it a perfect trio. Unfortunately, many online casinos out there only offer one or two ways to them, so I'm delighted with Slot Madness offering three methods.
For those of you that prefer to call in and speak with a person, you'll be delighted with the phone support at Slot Madness. I called their support center on numerous occasions while I was performing my review. No matter when I called in, I was always connected quickly with one of their excellent support agents that helped get me the answers I needed. I was very impressed with the overall quality of their phone support. If you'd like to their team via telephone, just call them toll-free at the number listed below.
- 1-877-767-6920 (toll-free)
You can also send an email to Slot Madness to receive support from their team. Often, this is an excellent method to use when you're not in a rush to receive a reply. Based on my experience, the support team at Slot Madness got back to my emails usually within six hours of me sending them in. This is a pretty good return time for emails compared to my experience with other online casinos. Along with good response time, I also received quality and helpful replies from their team using the email method. Below, I've listed out the two different email addresses that you can use to their team if this is the route that you'd like to use.
Your other option for reaching customer service at Slot Madness is via live chat. Personally, this is my favorite form of method to use whenever it is available. What I love about live chat is that I can get the help I need on the website. It's much easier to me to do that as opposed to picking up the phone or sending an email. The great news is that their live chat team was also excellent. They got me the answers that I needed in a matter of moments. To use the live chat functionality on Slot Madness, just click on the live chat prompt located in the top right-hand corner of any page.
If you can't tell, I'm happy overall with the customer service at Slot Madness. With their three options and their 24/7 support, it's clear that they care about their customers and making sure that they are happy. I have no reason to doubt that you will receive quality service based on my multiple experiences with their team.
Going through this review of Slot Madness has been a bit of a roller coaster. Along the way, I've come across some fantastic highs coupled with some very extreme lows. On the low end of things, I really hate that they don't have live dealer games, mobile compatibility, or a tremendous overall variety of casino games.
However, there are some bright spots in the mix. Luckily, the quality of their games is stellar thanks to their use of RealTime Gaming software. They also have some excellent bonuses and customer service support. Ultimately, it's up to the end user to decide what's important to them when choosing if this is the right online casino for them.
So the pressing question is, do I recommend Slot Madness to players? I would recommend this site to someone that doesn't mind the missing mobile compatibility, lack of live dealer games, and overall selection of casino games other than slot machines. If that's you, then Slot Madness would probably make an excellent online casino home for you. However, if you're interested in any of their shortcomings, keep searching for another online casino that brings you more of what you're searching for.
If you still have some questions about Slot Madness, I've included some frequently asked questions below. I've gathered these up from folks that have reached out with questions. Hopefully, these will help you answer any remaining uncertainties that you have relating to Slot Madness!