Casumo Casino Review Updated for 2019
- Over 1500 casino games to choose from
- More than 20 software providers
- Never charges deposit or withdrawal fees
- Does not offer telephone customer support
- Small bonus potential compared to other online casinos
Does the idea of having access to more than 1,500 casino games on one website pique your interest? If so, then you'll want to check out our complete Casumo Casino review While their massive count of available games is great, we set out to see how their entire operation stacked up against the rest of the competition. By the time you wrap up reading our review, you'll have an excellent idea if Casumo is a good fit for you or not.
Before we move into our full review of Casumo Casino, you should be aware of something. Here, we never accept money from online gambling websites in exchange for writing a review on their behalf. Instead, we do our reviews independently so we can tell it to you like it is. Below, you'll find an honest review from a reliable source.
Contents of This Review
If you're wondering what is covered in our complete review of Casumo Casino, check out the list of sections below. You can click on any one of these section names if you'd like to go ahead and jump to that portion of the page now. However, be sure to stick around to read everything if you don't want to miss out on any of our detailed analysis.
Breakdown of Casumo
As a whole, Casumo is an impressive example of an online casino. While it's not perfect, there is a ton of goodness going on that far outshines the few areas that can use some minor improvement.
The casino at Casumo is astonishing. With more than 1,500 games from over 20 different software providers, Casumo provides more games than just about any other online casino. On top of that, all of the games we tested during our review were top-notch games with excellent graphic and sound quality.
Not only does Casumo Casino have over 1,500 games, but the variety of them is well-balanced. No matter if you're into table games, slots, video poker, or live dealer games, you'll find a rich collection for each category.
Our favorite part about banking methods on Casumo is they don't charge fees when clients make a deposit or withdrawal. This is a big win for customers on their website, which allows them to keep more of their money. Our only wish in this department would be to see Casumo offer their clients the ability to bank with cryptocurrencies like Bitcoin.
At Casumo, you'll have offers daily and weekly, which you can use to help earn additional bonus cash, free spins, and other prizes. However, we were not overly impressed by the low potential of all of their bonus offers, especially when it came to their welcome bonus. Moving forward, we'd like to see Casumo significantly increase the bonus earning potentials for their clients to be more in line with the industry average.
Don't get us wrong, the customer support through existing methods at Casumo is excellent. However, we were highly disappointed that a phone number isn't provided for clients to call in. While live chat and email support are a great start, Casumo needs to add a phone option as soon as possible to help provide the perfect trio of methods.
We ranked the user interface of Casumo at a robust 5 out of 5. No matter if we were on the mobile or standard version of the casino, we were able to find what we were searching for in no time at all. Despite having a vast collection of games, it's easy to explore them with their excellent game browser tool.
Those of you hoping to play games from a mobile device are in luck with Casumo. With an excellent mobile-friendly website, you can play many of their casino games from the palm of your hand using devices like your tablet or smartphone. Our only wish in this department is that Casumo would add in all of their desktop games to their mobile lineup, as not all of them are represented at this time. Luckily, the vast majority of them are.VISIT CASUMO
Overview of Casumo Casino
Casumo Casino has been in business since 2012. Since their launch, they've quickly built into one of the behemoths of the industry thanks to a talented team of experienced employees.
One of the things which really stood out to us is that Casumo has licenses from four different countries. In this industry, the majority of operations out there usually have just one. It's extremely rare to come across an online casino with this many from major countries, including the UK, Malta, Sweden, and Denmark. Since each of these licenses is hard to come by, the fact Casumo has four of them should provide you with comfort as to how legitimate of an operation they are.
Unfortunately, not all players can enjoy the vast collection of casino games available at Casumo Casino. As is common in the industry, there are some restricted countries which can't play on their platform. We've included the most up-to-date list of these restricted countries below for your reference. If you don't see your country listed here, then you should be able to play on Casumo.
- Aland Islands
- Antigua and Barbuda
- Bouvet Island
- Christmas Island
- Cocos Islands
- Czech Republic
- Faroe Islands
- French Guiana
- French Polynesia
- French Southern Territories
- Heard and McDonald Islands
- Hong Kong
- United States
Banking Options Available at Casumo Casino
Moving along, this next section of our Casumo review has to do with their banking methods. Below, we've included a list of the deposit and withdrawal options we located when completing our investigation. Beside each method, we've added the associated processing time to help give you an idea of how long you'll have to wait for your funds to be deposited or withdrawn.
- Visa: Instant
- Mastercard: Instant
- Skrill: Instant
- PayPal: Instant
- Bank Transfer: Up to 3 Business Days
- Neteller: Instant
- Visa: 1-5 Business Days After Approval
- Skrill: Instantly After Approval
- Neteller: Instantly After Approval
- Bank Transfer: 1-5 Business Days After Approval
Our favorite part of the banking portion of Casumo is that they don't charge any fees. This is a massive rarity in the online casino realm as many others charge for both deposits and withdrawals. Luckily, since Casumo doesn't charge any fees, it means you'll get access to more of your hard-earned money!
The only thing we really felt was missing from Casumo's banking options was the ability to use popular cryptocurrencies like Bitcoin and Litecoin. However, even without these, the current lineup of deposit and withdrawal methods should be sufficient for most clients using the website. As a whole, we're big fans of the banking options at Casumo.
Are you wondering what types of bonus potential you'll have at Casumo? If so, this is the section for you to get an idea of what you can expect. Below, we've highlighted some of the promotional offers we found at the time of our complete Casumo Casino review.
If you're new to Casumo Casino, you can take advantage of their welcome bonus. At the time of our Casumo review, the current offer provided clients with a 100% match, which was good for up to £300 of bonus cash. On top of that, they also are tossing in 20 free spins on one of their popular slot games. To get the maximum value out of this offer, you'll want to ensure you deposit £300 or more for your initial account deposit.
Unfortunately, this bonus amount isn't desirable when comparing it to other welcome bonuses within the online casino industry. We're used to seeing welcome bonuses with potentials in the thousands, not hundreds. To make themselves more competitive, Casumo should consider stepping things up significantly in the welcome bonus department.
Another way you can earn bonuses with Casumo is through their weekly bonus offers. With these, you'll have different chances to receive free spins and bonus cash based on deposits and other activities. What we like most about these bonuses from Casumo is that they change weekly, keeping things fresh. You can find all of the latest weekly bonus offers by logging into your account and clicking on the promotions link.
Every day, Casumo hosts a reel race. These races are best described as a fast casino tournament. Your goal if you join the reel races is to try and win as many games as possible in the established timeframe. If you're able to come out on top of the rest of the pack, you can earn free spins, cash, and other prizes. Be sure to take advantage of the daily reel race timing if you're already planning to play some of your favorite games during the tournament timing. It's always free to join Casumo's reel races.
Unfortunately, Casumo doesn't have an established VIP or rewards program as of the time of our review. We reached out to their support team to inquire about it. Based on our chat with them, it does sound like they take note of players who spend time playing on their platform and work to reward them with additional perks and bonuses from time to time. However, we'd love to see Casumo create a firm program with set qualifications to clearly spell out what it takes to move up within different reward levels.
Casumo's website did an excellent job of detailing the fine print for all current bonus offers. We'd suggest you check out the full terms and conditions for any offer you're considering making sure you're aware of all rollover requirements and anything else associated with the promotion.
As a whole, the bonus promotions at Casumo are a bit soft in our opinion. When stacking up what they bring to the table in terms of client potential, Casumo is on the lower end of things. We'd love to see them offer more promotions with more significant bonus cash and spins moving forward. That said, if you feel like this online casino is an excellent fit for you, you'll have the ability to earn bonus spins and cash regularly.
Up next, we'll get into the real meat of our review of Casumo Casino. In this section, we'll get you filled in on all of the pertinent details that you need to know about their actual casino. Below, we'll get you up to speed on what types of games they offer, who makes them, and touch on mobile compatibility.
Available Casino Games
Casumo blew our minds when we first logged in to check out their available casino games. We quickly discovered a collection which housed a mind-boggling total of more than 1,500 games. We've included a list below summarizing the totals by type of game to provide you with a brief preview of what you can expect.
- 1,347 slot machines
- 64 jackpot games
- 60 table games
- 36 video poker games
- 12 versions of live dealer games
If you're worried about variety, that isn't a problem should you choose Casumo as your home online casino. With over 1,500 games to select from, we don't see how anyone could ever get bored when playing on their platform. No matter what types of casino games you enjoy playing, you'll have plenty available at your fingertips. Casumo even has a collection of casino games that can only be found on their website.
Finding an online casino with as many casino games as Casumo is like finding a unicorn. We're highly impressed with this massive lineup of games provided to customers of this website. With games this many, Casumo delivers more than five times as many games as the average online casino!
Software and User Interface
Casumo uses more software providers for their casino games than just about anyone else in the business. From what we could gather, Casumo has more than 20 different software providers. Included in the list are notable names like Microgaming, Evolution Gaming, and NetEnt. Thanks to this massive list of software providers, Casumo can deliver the massive lineup of casino games which far outnumbers what we see from an average online casino. To view the full list of software providers, be sure to check out the summary section at the start of the review.
When it comes to the website's user interface, we found it to be very natural to navigate. Perhaps the best part of the user interface experience is their game browser. Using this, you can sort by game type or by popular categories. Not only did the interface work well on the standard version of the website, but we also experienced smooth sailing on their mobile version of the website.
Are you considering the possibility of playing games from your smartphone or tablet? If so, you'll be pleased to know that you can do just that thanks to the quality mobile-friendly website provided by Casumo. With this excellent sample of mobile compatibility, you can enjoy playing casino games conveniently from the palm of your hand whenever and wherever you please. Luckily, there's no need for you to be tied to your laptop or desktop computer!
With so many games, it was impossible for us to stack up to count every single one available on the mobile platform. However, based on our Casumo review, it appears the vast majority of their games found on the primary website are also open to clients using the mobile version of the website. Even with some games missing, there's still plenty to occupy mobile players thanks to the size of the overall game collection provided by Casumo.
Casino Wrap Up
If you're in a country that isn't restricted from playing at Casumo, you'll definitely want to take a look at what they have to offer in their online casino. You'll be hard pressed to locate another online casino that brings this many quality games to the table. We're huge fans of what they've got going on, and we're willing to wager that you'll love it too.
Before wrapping up our review of Casumo Casino, we also checked into the customer support quality. Up first, we looked to see how many different ways we could reach Casumo's customer service agents. To our surprise, we only found two ways to their team.
The first way to get in touch with Casumo's staff is by using their website's live chat. Luckily, it's effortless to use this method by simply clicking on the Live Chat link from any webpage. Once clicked, you'll be connected with one of their excellent support agents who will help you with your questions or issues. Whenever we used live chat, we were connected with an agent in less than a minute on all attempts. Be sure to use live chat if you're looking to get help quickly as opposed to dealing with a potential delay.
If you do not require immediate assistance, consider sending an email into the customer service team at Casumo. Based on our experience, we saw replies back from their team in under a few hours in all cases. And the help received from their email team was friendly and helpful. You can reach Casumo's email support team by sending an email to the email below:
Casumo Support Email:
Unfortunately, there was one method missing which we wanted to see. At this time, Casumo isn't offering clients the ability to call in for help. Since this is pretty standard from most online casinos at this time, Casumo is really missing the boat by not offering this as a option. Hopefully, we'll see them add this into the lineup soon to provide their clients with excellent flexibility.
Despite not having a telephone option, we did find something which was nice to see. The customer support agents at Casumo are working around the clock 24 hours a day and 7 days a week. That means customers of their website will have nearly instant help from the live chat team and quick replies to their email inquiries. Since not all online casinos offer 24/7 coverage, this is an excellent way for Casumo to stick out in a significant way from much of the rest of the competition.
One other thing which was great about the customer support at Casumo was their excellent and well-designed FAQ section. This is an excellent resource which clients should consider using before ing the support team for help. Many of the questions we had during our review were quickly answered using their great frequently asked questions portion of the website. To visit this page, click on the FAQ link from the main left-hand website menu.
While we wish Casumo clients could call in for help, the support provided through live chat and email methods is still very high-quality. Based on our experience with their support team, we were pleased with the help we received, and the time it took to get it. Unless you absolutely feel like you need to call an agent for support, we expect you'll be more than pleased with the customer service you'll receive via email and live chat from Casumo's excellent agents.
Conclusion - Do We Recommend Casumo Casino?
We highly recommend Casumo Casino to individuals looking for a quality online gaming experience. We enjoyed our time exploring and playing their vast lineup of casino games that dwarfs the majority of their competition. If you haven't already, take a moment now to hop over to their website to see just how grand this online casino is.VISIT CASUMO
Frequently Asked Questions
We didn't want to close things out without also building in some FAQs below. Here, you'll find some of the questions our readers most commonly ask us about Casumo. If you're still looking for answers, we hope this section can help. You can read any one of the answers by clicking on the associated question.
Understandably, it can be a bit daunting to think about playing on an online casino with more than 1,500 games. However, the good news is that thanks to a quality user interface, it's fast and straightforward to locate the games you want to play. Casumo has gone the extra mile and developed their proprietary game browser which allows you to search by game type, name, or other categories like popular and new games. You can access this excellent search tool by clicking on the "Game Browser" link from any page.
Thanks to the staggering number of games available on Casumo's platform, we don't expect you'll require another online casino outside of theirs. However, if you're also looking to bet on sports in addition to playing online casino games, you might consider another gambling site which allows you to do both in one location. If you're looking to wager on both casino and sports action, Bovada might be a better fit for you.
As is common in the industry, banking methods can be dependent on the user's country of residence. To get a complete look at what banking options you can use for deposits and withdrawals on Casumo, be sure to create an account and head into the cashier portion of the website.
No. If you don't want to risk money just yet on the casino games at Casumo, you can play many of them just for fun. Based on our inspection, it looks like all games other than the live dealer ones can be played for free. Be sure to take advantage of this functionality if you'd like to inspect the quality of their games or if you're trying to learn how to play a new game.
Depending on what you're looking for out of an online casino, you'll be able to determine if Casumo is a good fit or not. If you're not sure after checking out their website and our full review, try reading the page linked below. We've developed this guide to help folks learn how they can pick the perfect gambling site for their unique needs.Picking the Right Site